Nat’l Tymes News Desk
THE GHANA Revenue Authority (GRA) has responded to social media claims made by a traveller who said he was unfairly charged and extorted at Kotoka International Airport (KIA) after returning to Ghana.
The man alleged that Customs officers forced him to pay GH¢12,690.63 as duty on mobile phones and accessories he brought into the country.
In a statement issued in Accra on Thursday, 11th December 2025, the GRA expressed concern about the traveller’s unpleasant experience and welcomed him back home. However, the Authority stated clearly that the information being shared online is not accurate.
According to the GRA, the incident happened on 5th December 2025. The traveller arrived with 18 mobile phones and several accessories, which are considered dutiable goods. These items were not declared on arrival, and they were above the allowable personal concession provided under the Exemptions Act 2022 (Act 1083).
As part of normal procedures, Customs officers issued a Bill of Entry (BOE No. 41225803295), processed the duty through the official ICUMS system, and gave the traveller a receipt after payment. The GRA stressed that no officer extorted money, and at no point was the traveller detained or his items seized.
The Authority noted that the officers acted strictly according to the law and followed the same process used for all travellers carrying goods in commercial quantities. It reminded the public that duty must be paid on such goods, and all travellers are encouraged to declare their items honestly upon arrival.
The GRA further advised anyone with questions to speak to Customs officials at the airport. The statement ended with a call for everyone to “know our taxes, pay our taxes and help build Ghana,” while assuring travellers of transparent, fair, and efficient service at all entry points.
Source: Nationaltymes.com
